·Preface
·Market Analysis of CRM for Small & Medium-sized enterprises in China
·What kind of CRM does a Small & Medium-sized enterprises in China need ?
·XToolsCRM Brand-new XToolsCRM
Preface
Being a internationalized product, XToolsCRM is especially designed for small and medium-sized enterprise. BeiJing Volitation Information Technology Co. Ltd , the only specified local operator by XToolsCRM in the region of Chinese language, is a professional ASP(Application service provider) dedicated to the developing and operation of information service for small and medium-sized enterprises.
Large global enterprises are capable of investing sufficient time and fund in CRM software developers to develop their own customized system. For those small & medium size companies, it will be very time-consuming and will cost a lot in money and man power if they want their own customized system while they obviously do need the benefits of CRM system like : reducing the loss of customer by when staff changes, less man-made effects on management, making the customers more satisfied and discovering their potential value to attain the goal of increasing market share.
By analyzing the functions and price of all available CRM software in China market, currently the CRM software are generally categorized into two types:
| Type of the products |
Price Function |
Difficulty with Small and medium-sized enterprises |
| high-level products |
Approx. RMB 10,000-100,000 with rich features and functions |
The biggest difficulty lies in the high price and the complex implementation for small and medium-sized enterprises. They need to pay a lot for the software and invest lots of manpower and resources to run and operate it. |
| low-end products |
Approx. RMB 1000 -10,000 with limited features and functions |
Due to the limited functions, it could not meet small and medium-sized enterprises' demand. |
What kind of CRM does a Chinese small and medium-sized enterprise need?
Based on the survey and summary of a large number of small and medium-sized enterprises, conclusions are :
the demand of small and medium-sized enterprises for CRM:
1.Quick implementation while reducing unpredictable potential risk
2.Lower price to save the company's cost in software.
3.Full featured. The small and medium-sized enterprises also need a full-functioned CRM software without compromising functions for the lower price .
4.Full Support of networking, small and medium-sized enterprises also have branches or regional offices , a local CRM is unable to solve the problem
5.Zero-maintenance , most of small and medium-sized enterprises do not have their own IT department and maintenance would be a big burden.
The brand-new XToolsCRM
The gap between the demand for CRM and availability of suitable products lead to the fact that lots of small and medium -sized enterprises could not run CRM successfully. XToolsCRM is introduced to the Chinese language region to solve that problem with the following advantages :
1.High return with low investment
XToolsCRM is charged with the number of users monthly which is a kind of brand-new information service mode especially suitable for the small and medium-sized enterprises. In the current promotion period of XToolsCRM, a package of one boss account and three sales accounts cost RMB 198 per month - to enjoy the features of high-end CRM system with such a low cost which has never been available in CRM software before.
2. No risk
XToolsCRM charges at a monthly basis which effectively avoids the potential risk during the implementation process.
3. Extremely easy to obtain
Small and medium-sized enterprises could start to use the full functions of XToolsCRM after on-line registration and payment which is just as simple as application of a free E-mail account on-line.
4. Apply and popularized
XToolsCRM manages all data relevant with sales, including customer information, survey before selling, contract delivering, gathering management, after service, sales activity management, daily marketing report etc. From this point of view, from a lawyer's firm to a simple shop, from a IT service company to automobile resellers located at various places everywhere, they can all take advantages of XToolsCRM. More important, it provides all kinds of report of business analysis and summary which could support the management in figuring out strategy and tactics.
5. Extremely easy to use
XToolsCRM is rich in functions and features together with a easy operation, you are able to understand and grasp it at a first glance. At the same time, we also provide technology support in different ways like online training, online help handbook, and 7X24 phone support.
No maintenance manpower or server is needed, the system still work well supporting your sales force all the time.
6. Whenever and wherever
Remote managing turns out to be true with XToolsCRM, you can review your sales progress and various kinds of key data anywhere you can get online. Just one click of the mouse is what all a manager need to do if he'd like to learn the sales statistic of the whole day in the night.
Management based on information by XToolsCRM together with the humanization of Chinese small and medium-sized enterprises lead to a large number of successful cases proving that XToolsCRM is the best CRM products so far designed for Chinese small and medium-sized enterprises.
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